top of page

Privacy Policy

Privacy Statement – Terra Soul Therapies

​

Terra Soul Therapies is committed to protecting your personal information and ensuring confidentiality in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and ethical obligations set out by AHPRA and PACFA.

 

This Privacy Statement outlines how your personal information is collected, used, stored, and disclosed when engaging with Terra Soul Therapies.

​

1. Collection of Personal Information

​

Terra Soul Therapies collects personal and sensitive information necessary for providing safe and ethical psychotherapy services. This may include:

 

  • Name, address, contact details

  • Date of birth and gender

  • Medical and mental health history

  • Session notes and assessments

  • Emergency contact information

 

Information is collected directly from you, through intake forms, discussions, or referrals from other health professionals (with your consent).

 

2. Purpose of Collection

​

Your information is collected solely to:

 

  • Provide psychotherapy and counselling services

  • Ensure safe and effective care

  • Coordinate care with other providers (with consent)

  • Fulfil ethical and legal obligations (e.g., mandatory reporting)

​

3. Storage and Security

​

All records are stored securely in password-protected electronic systems and/or locked physical storage. Records are retained for the minimum period required under legislation (currently 7 years, or until age 25 for clients under 18), after which they are securely destroyed.

​

4. Disclosure of Information

​

Your information is kept strictly confidential unless:

 

  • You give written consent for information sharing

  • Disclosure is required by law (e.g., risk of harm, court subpoena, mandatory reporting)

  • It is necessary to prevent a serious threat to life, health, or safety

​

5. Access and Correction

​

You have the right to access your information and request corrections. Requests should be made in writing to:

📧 terrasoultherapies@gmail.com

​

6. Your Rights and Complaints

​

If you have concerns about the handling of your personal information, please raise them with me directly. If unresolved, you may contact the following:

 

​

7. Updates to This Statement

 

This Privacy Statement may be updated from time to time in line with legal or professional obligations. The most current version will always be available on the Terra Soul Therapies website:

🌐 www.terrasoultherapies.com.au

​

For any questions or further information, please contact:

Cath Sully

​

📧 terrasoultherapies@gmail.com

📍 Gaythorne, Brisbane QLD Australia, 4051​

bottom of page